
AFP Congress 2012
Canada's premier conference for fundraisers
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"Nothing beats the handwritten note. NOTHING." (via Tracey Bailey) #afpcongressby LeahEustace via twitter 11/20/2012 7:39:45 PM
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As previously said by @UinvitedU hand written notes are the best! @Bloorview #afpcongressby etwells_ via twitter 11/20/2012 7:40:06 PM
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"You should be making 5 to 10 times as many phone calls as letters you send out" (via Tracey Bailey) #afpcongressby LeahEustace via twitter 11/20/2012 7:40:47 PM
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Great creed statement from Princess Margaret Hospital being read by Paul @alofs in Passion Capital - is this available on-line? #afpcongressby EmmaLewzey via twitter 11/20/2012 7:40:52 PM
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"Nothing beats a handwritten note! More handwritten notes reinforces the relationship with the donor." Tracey Bailey #afpcongressby thpcheng via twitter 11/20/2012 7:41:09 PM
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Listening to Paul Alofs share @thePMCF creed statement bring the room to tears and applause. #AFPCongressby PinkSheepTO via twitter 11/20/2012 7:41:18 PM
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You need to have a presence in the social communities that your existing/potential supporters are using @fiorini #AFPcongressby cheriewhiteman via twitter 11/20/2012 7:41:39 PM
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Your donor communication is not about you. It's about them. #AFPcongressby pathammavong via twitter 11/20/2012 7:41:45 PM
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You have to use the social media channel as a way to engage donors and supporters @fiorini #afpcongressby Amanda Snow via twitter 11/20/2012 7:42:14 PM
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Also, sorry soccer followers for the #AFPCongress tweets. However, you should follow the hashtag. Lots of great info on fundraising!by SonjaMissio via twitter 11/20/2012 7:42:43 PM
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For charities, having a website isn't enough, need to have presence in the social communities supporters enjoy using @Fiorini #AFPCongressby Kayleigh_Jooste via twitter 11/20/2012 7:42:49 PM
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Don't "we" all over your donors :) at Owen Watkins' Art of Managing Monthly Donors seminar #AFPCongressby nicolelillyanne via twitter 11/20/2012 7:42:57 PM
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I'm glad I warmed my vocals “@Markyphillips: @johnlepp Thanks for the James Brown intro Worth coming just for that #sexmachine #AFPCongressby johnlepp via twitter 11/20/2012 7:43:30 PM
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"Listen with your ears, eyes and heart" #OurKids with #SpecialNeeds thank you for your heart #afpcongressby Grandview Kids via twitter 11/20/2012 7:45:22 PM
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"If it's a thank you call, say thank you. Trust that there will be another phone call." Tracey Bailey #afpcongressby thpcheng via twitter 11/20/2012 7:46:05 PM
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Trust that you can leave a thank you call, a thank you call. There will be another conversation. @Bloorview #AFPCongressby BigMacGuinness via twitter 11/20/2012 7:47:34 PM
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It is almost impossible to thank a donor too much. #AFPcongressby pathammavong via twitter 11/20/2012 7:47:42 PM
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MT @inclusivegiving @tanialittle: 'AFP is an org that is working to build capacity in diverse communities across the globe' #afpcongressby nancy_horvath via twitter 11/20/2012 7:47:51 PM
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Phone calls: check the tone of your voice; don't be too formal/business-like; be warm (via Tracey Bailey) #afpcongressby LeahEustace via twitter 11/20/2012 7:48:03 PM
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Using "you" in your email subject line when communicating with donors leads to higher #open rate #afpcongressby Heather Brown via twitter 11/20/2012 7:48:41 PM
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Great advice.... During phone calls: stand up, don't slouch (via Tracey Bailey) #afpcongressby LeahEustace via twitter 11/20/2012 7:48:50 PM
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Go online and Google "good manners." Remind yourself what they are. (via Tracey Bailey) #afpcongressby LeahEustace via twitter 11/20/2012 7:49:21 PM
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Tracey says to Google good manners! #afpcongressby thpcheng via twitter 11/20/2012 7:49:44 PM
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Google good manners, remind yourself what they are! @Bloorview #AFPCongressby BigMacGuinness via twitter 11/20/2012 7:50:05 PM
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When you begin to focus on the wrong things your culture becomes toxic. Words for life and fundraising from Paul Alofs. #AFPCongressby PinkSheepTO via twitter 11/20/2012 7:50:20 PM
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A organizational culture based around the wrong focus or targets will turn toxic. @alofs #afpcongressby EmmaLewzey via twitter 11/20/2012 7:51:09 PM
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"Listen, act and honour" #AFPCongress on Donor Relationsby Christina Hemens via twitter 11/20/2012 7:51:30 PM
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"Who's got courage in their performance appraisal? What orgs are measuring courage?" @alofsby EmmaLewzey via twitter 11/20/2012 7:53:00 PM
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The only Twitter fundraising flowchart you'll ever need: http://ow.ly/frTtP #afpcongressby snotforprofit via twitter 11/20/2012 7:54:11 PM
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Voice mail: When you leave your number, leave it twice; say 'zero' instead of 'o'; speak slowly and clearly #afpcongressby LeahEustace via twitter 11/20/2012 7:55:07 PM
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Excited to help host building awareness & engaging champions of your cause with liza gerome from CAMH #afpcongressby etwells_ via twitter 11/20/2012 7:55:18 PM
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Donor phone calls: Take cues from sounds in the background (dinner dishes, baby crying... etc) #afpcongressby LeahEustace via twitter 11/20/2012 7:55:45 PM
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Social media is part of the plan. It is not the plan #AFPcongressby cheriewhiteman via twitter 11/20/2012 7:55:49 PM
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One of my favourite terms: "friend-raising" #AFPCongressby SonjaMissio via twitter 11/20/2012 7:55:50 PM
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Charities take note....using social media is not a way to make quick $$ unless you're the red cross or obama - @fiorini #afpcongressby Ewans Fernandes via twitter 11/20/2012 7:56:46 PM
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You have to be on social media or you are going to get left behind @fiorini #AFPcongressby cheriewhiteman via twitter 11/20/2012 7:57:26 PM
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Gaining from other sessions! “@snotforprofit: The only Twitter fundraising flowchart you'll ever need: http://ow.ly/frTtP #afpcongress”by CinthiaBunford via twitter 11/20/2012 7:57:49 PM
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"If your charity isn't on social media you have to be, or you are going to get left behind"- @Fiorini #AFPCongressby Kayleigh_Jooste via twitter 11/20/2012 7:57:51 PM
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In person visits: Listen with your ears, listen with your eyes (body language) (via Tracey Bailey) #afpcongressby LeahEustace via twitter 11/20/2012 7:58:46 PM
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Theme of the day at #afpcongress: strategy! It's not always what you think - and it's one of the building blocks of Passion Capital.by EmmaLewzey via twitter 11/20/2012 8:00:12 PM
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No donor has time for an hour meeting anymore - ask for 15 minutes @bloorview owning how to be authentic with donors at #AFPCongressby DickeyD via twitter 11/20/2012 8:03:24 PM
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Your promise/case for support must be a million or multi-million dollar idea #afpcongress -zonkerby JennyChavender via twitter 11/20/2012 8:03:57 PM
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Q: about how @thePMCF invests in human capital is very interesting. How they work together is the secret. #AFPCongressby PinkSheepTO via twitter 11/20/2012 8:04:45 PM
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Lessons learned from puzzle making: look at the big picture because you never know who might have the missing piece. #afpcongressby samanthalrogers via twitter 11/20/2012 8:05:59 PM
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"They aren't *your* donor, you're a facilitator" (via Tracey Bailey) #afpcongressby LeahEustace via twitter 11/20/2012 8:06:15 PM

I want fundraisers who are more than fundraisers. They're leaders of their organizations, the sector, and the community. These leaders ask the cage-rattling questions and challenge the status quo.
Simone Joyaux, ACFRE
Joyaux Associates
Joyaux Associates

Inspiring donors to engage is not a simple ask, it's a call to rally around your cause. Don't be afraid to try approaches that integrate fundraising and campaign strategies.
Corrine Berman
Stratcom (Strategic Communications Inc.)
Stratcom (Strategic Communications Inc.)

Philanthropists are hard at work analyzing us, planning their giving, managing communal and personal expectations, and dealing with publicity. Our ability to understand these, will achieve more effective solicitations and successful results.
Mo Lidsky
FundCoaches Inc.
FundCoaches Inc.